My net is torn. Is this covered under the warranty?
If the net is torn through normal use, it is covered under the warranty. However, if it was used for other purposes or an animal tore through it, it isn't covered under warranty. We offer a 1-year guarantee; and if we agree there is a fault, you have the right to have it refunded, repaired, or replaced, whichever we believe is the most appropriate.
Please contact us and submit pictures of the torn net. We will be happy to assist you!